Alexa App Won't Let Me Choose Spotify Wrong Facebook Account

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Amazon just made it super simple to default all music playback to Spotify or Pandora through the Alexa app. So now when you say to your Amazon Echo, 'Alexa, play 'Phantoms,' the smart assistant.

Apple Music for Alexa is available only in Austria, Australia, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, United Kingdom, and United States.

Here’s what you need

  • An Apple Music subscription. If you’re not a subscriber, you can join on your iPhone, iPad, or iPod touch, or on your Android device.
  • An Amazon Echo, Amazon Fire TV, or Alexa-enabled Sonos speaker that you already set up with the Amazon Alexa app on your iOS or Android device.
  • The iOS or Android device that you already set up with Alexa. Make sure that you update to the latest iOS and check the App Store to see if there are updates for the Amazon Alexa app. If you use an Android device, check the Google Play Store for any updates to the Apple Music app or Amazon Alexa app.

Set up Apple Music with Alexa

  1. Open the Amazon Alexa app, then tap the menu button in the upper-left corner.
  2. Tap Settings.
  3. In Alexa Preferences, tap Music.
  4. Tap Link New Service.
  5. Tap Apple Music.
  6. Tap Enable To Use.
  7. Follow the instructions to sign in with your Apple ID. You can get help to sign in using two-factor authentication.

You can also enable the Apple Music skill in the Alexa skill store on the web.

Set up Apple Music as your default music service

Alexa App Won't Let Me Choose Spotify Wrong Facebook Account Permanently

If you don’t want to say “on Apple Music” each time you ask Alexa to play something, you can make Apple Music your default music service on Alexa. Here's how.

Alexa App Won't Let Me Choose Spotify Wrong Facebook Account Password

Alexa App Won
  1. Open the Amazon Alexa app, then tap the menu button in the upper-left corner.
  2. Tap Settings.
  3. Tap Music.
  4. Under Account Settings, tap Default Services.
  5. Tap Apple Music.

Ask Alexa to play your music

You can ask Alexa to play songs, artists, albums, or genres from Apple Music. You can also play playlists from Apple Music's editors or playlists in your iCloud Music Library. Say something like 'Alexa, play Chill radio on Apple Music,' or 'Alexa, play Ariana Grande on Apple Music.'

If you want to listen to Apple Music in stereo or across multiple rooms, create a Multi-Room Music group in the Alexa app. After you set this up, you can listen to Apple Music on two or more Echo devices at the same time.

Unlink Apple Music and Alexa

  1. Open the Amazon Alexa app, then tap the menu button in the upper-left corner.
  2. Tap Settings.
  3. In Alexa Preferences, tap Music.
  4. Tap Apple Music.
  5. Tap Disable Skill.

Get help

If you need help setting up or using Alexa, your Amazon Echo device, or your Fire TV device, get help from Amazon.

If you need help setting up or using your Sonos speaker, get help from Sonos.

Learn more

  • You can use Siri to play Apple Music on your Apple devices. With Siri, you can choose from a wider variety of commands.
  • Learn more about how to use Apple Music in the Music app.
  • You can also play Apple Podcasts with Alexa.

You’re here because you can’t link your Spotify account to Alexa (Echo device). This applies to users who’re outside of the United States or where Amazon doesn’t have an official presence. Today you will learn how to link Spotify to Alexa and by the end of this guide, you will be able to ask Alexa to play your favourite music.

For the previous guide go here.

Note: To link Spotify to Alexa you must have a Spotify Premium account.

Problem

In the Alexa app, go to Menu button > Settings > Music > ‘CHOOSE DEFAULT MUSIC SERVICES’. What you will see is that the Spotify option is greyed out.

Solution

Step 1
i. Go to the Amazon website and log into your account. Scroll all the way down.
ii. Under Let Us Help You, select ‘Manage Your Content and Devices’.

Step 2
i. Click on the ‘Preferences’ tab and expand Country/Region Settings. For this example you will see that it is set to Malaysia where I’m located. We need to change it to an address in the United States.
ii. Click ‘Change’.

Step 3
i. Key in an address which is located in the United States. Don’t worry as this address won’t interfere with your delivery address nor the location that you set in the Alexa app.

ii. Once the address is updated, you will see that the country has been updated to ‘United States’.

Step 4
i. Clear all the apps from the multi-tasker on your phone. Or you can just restart your phone.
ii. Launch the Alexa app again and go to the music settings. You should now see the list like below.

Step 5
i. We need to sign in to Spotify. Tap on ‘Link account on Spotify.com’.
ii. This will bring you to the Spotify page. Log in with your Spotify username and password.

Step 6
i. After logging in successfully there will be a prompt to connect Alexa to your Spotify account. Tap on ‘Okay’.
ii. Your Spotify account has been linked successfully.

Step 7
i. Congratulations, you’re almost done!
ii. Go back to the Music settings and select Spotify as the default music service.

Alexa app won

iii. Go to your Echo device and test it. Say something like “Alexa, play songs by John Mayer on Spotify”.

[Update 25/05/2019: Added additional steps for troubleshooting. Credit to Fernando Cardoso Silveira and dmcghan]

Still not working? Try unlinking and linking it again.

Readers have pointed out in the comments section that their linkage between Spotify and Alexa suddenly stopped working. This is even after going through the steps in this article.

To resolve this, your Spotify account needs to be unlinked and linked back again to Alexa. Follow the steps below.

Step 1
i. Go to alexa.amazon.com and log into your account.

Step 2
i. Click on ‘Settings’.
ii. Select ‘Music and Media’.

Step 3
i. Click on Spotify.
ii. Select ‘Unlink account from Alexa’.

Step 4
i. Repeat the linking process again. This should solve the issue.