Restart your MacBook Air/Pro. As we know, sometimes a simple restart can fix some minor glitches, including audio issue that Mac sound is not working. Solution 2: Volume Up MacBook. Make sure you've turned volume up, or you can press down the Volume Up button because when volume is set to minimum, you are unable to hear the sound.
Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
| Bluetooth menu icon | Bluetooth status |
|---|---|
| Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
| Bluetooth is on and at least one wireless device is connected. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
| Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn’t change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn’t showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
- Choose Apple menu > System Preferences, then click Mouse. Set the ”Tracking speed” slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the ”Show Input menu in menu bar” checkbox.
- Click the Keyboard tab, then select ”Show keyboard and emoji viewers in menu bar” checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn’t respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
Mac Volume Button Not Working
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
Spotify changed the way people listen to and discover new music. It has become a force to be reckoned with, and only a few can match the fantastic music streaming service. I recently started using Spotify, and I faced a little trouble getting it to work. Spotify was not working on my Windows 10 PC though it worked fine on my Android.
It took me some time to go through all the settings and sift through the support forums to find solutions that actually worked. Without further ado, here is a list of solutions that will help you resolve the same and get Spotify working on your Windows 10 computer.
1. Relaunch Spotify
It is possible that the Spotify app didn’t launch correctly and this may have led to an error. To check, simply click on the red ‘x’ on the right side of the window to close Spotify. Give it some time to shut completely.
Wait a few seconds and relaunch to check if everything is working as intended. If not, don’t worry, we have got more tricks up our sleeve.
2. Reboot PC
I keep recommending this solution in almost all of my Windows 10 guides. Rebooting the PC is a good idea to resolve errors without doing much of tinkering around things. Simply click on the Windows icon and select Restart.
It will take a few moments, so you can take this time to decide what you want to listen to next on Spotify.
Also on Guiding Tech
7 Power Tips for Spotify to Enhance the Music Listening Experience
Read More3. Task Manager
Several users reported that killing the process associated with Spotify in the Task Manager helped them resolve the issue. Sometimes, the process never stops properly or continues to run even after the app is closed. And when you launch an app, like Spotify, Windows gets confused because according to it, Spotify is already running. Dumb, I know. That happens even though you have closed the app.
To kill the process, press Ctrl+Shift+Esc shortcut on your keyboard to launch the Task Manager and under the Processes tab, look for Spotify.
When you do, right-click on it to open options and select End task. Wait for a few moments until Spotify disappears from the Task manager. Now relaunch it to check if it is working or not.
4. Hardware Acceleration
Many Spotify users have claimed that unchecking the Hardware Acceleration option helped them bring sanity to their life. If you can open the Spotify window, press the Alt key on your keyboard and under the File menu, select View.
Now uncheck the Hardware Acceleration option and close Spotify. Wait a few moments and relaunch it again to check if it is working or not.
5. Reinstall Spotify
If you are still haven't managed to fix Spotify, then it's possible that there is something wrong with the installation files of Spotify. Do not skip this paragraph thinking uninstalling means clicking on the Uninstall option in Control Panel. There is more to it.
Hit the Windows key on your keyboard and right-click on Spotify to select the Uninstall option.
If the app asks you for confirmation, click OK. Now Press the Windows key+E on your keyboard to open the File Explorer and navigate to the below folder structure.
You need to delete the Spotify folder here. If you are unable to view AppData under YourUsername, right-click on Quick access and select Options.
Under the View tab, click on Show hidden files, folders, and drives option and then click on Apply and OK. You can now see the hidden folder named AppData.
Do not install Spotify from the Windows Store. A Spotify support staff has recommended users to install it using the ‘full installer package.’ That means follow the link shared below and install it from there.
Download SpotifyAlso on Guiding Tech
21 Spotify Music Tips and Tricks You Must Check Out
Read More6. Update Drivers
Spotify uses audio drivers to deliver music to your ears, and if the drivers are missing or not up to date, you are in a fix. Download Driver Easy using the link below. Run the program. Driver Easy will scan your Windows OS and suggest missing drivers for many apps including audio if any.
If you find audio in the list, follow the steps to download and install the latest version. The free version will work fine. However, note that you can only download one driver at a time as the free version doesn’t support parallel downloads. Still, it saves time as you don’t have to hunt for the drivers on the wild web manually. If you can, you may go that route. Either way, update your audio drivers.
7. Compatibility & Admin Mode
Navigate to the folder where you have Spotify installed on your drive. Usually, it’s the C drive. Right-click on the Spotify.exe file and select Properties. That will only work if you have installed Spotify using the link I shared above in the point 5, and are using an OS older than Windows 10. If you don’t meet both the criteria, skip this point.
Under the Compatibility tab, select Run this program in compatibility mode for and select the Windows OS version that you are using.
In the same tab, also select Run this program as an administrator. Click on Apply and OK. Relaunch Spotify and check if the issue is resolved.
Discover, Listen, Repeat
Spotify is a fantastic app for music streaming which you can use to discover new music and listen to them. It sucks when the app fails to work on Windows 10. Some users have suggested using the web version as a workaround, but that is not really a solution, just an alternative. You might do it if none of the above solutions worked for you.
Next up: Spotify not working on your Android lock screen? Here are 5 ways to resolve that error.
The above article may contain affiliate links which help support Guiding Tech. However, it does not affect our editorial integrity. The content remains unbiased and authentic.
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Windows 10 is the last Windows since Microsoft is changing the approach of building and delivering OS.